Refund policy

 Return and Exchange Policy
No Refunds, Exchanges Only
At Leonella Boutique, we strive to provide the best possible shopping experience for our customers. However, we do not offer refunds on purchases. Instead, we offer exchanges for a different size, style, or product within 5 days of the original purchase date.

Exchange Policy Details
- *Timeframe*: Exchanges must be initiated within 5 days of the original purchase date.
- *Eligibility*: Only items in their original condition with all tags and packaging intact are eligible for exchange.
- *Exchange Options*: Customers can exchange for a different size, style, or product of equal or lesser value.

How to Initiate an Exchange
- *Contact Us*: Reach out to our customer service team via [contact email/phone number] to initiate the exchange process.
- *Provide Order Details*: Please provide your order number, item(s) you would like to exchange, and the reason for the exchange.
- *Follow Instructions*: Our team will guide you through the exchange process and provide further instructions.

Important Notes
- *No Refunds*: We do not offer refunds under any circumstances.
- *Exchange Only*: Exchanges are subject to availability of the desired item.
- *Final Sale Items*: Certain items may be marked as final sale and are not eligible for exchange.

By shopping with us, you agree to our return and exchange policy. If you have any questions or concerns, please don't hesitate to contact us.